Shipping: (from South Africa)
Shipping on our website is automatically calculated when you click the "add to shopping cart icon" next to the item you are wanting to purchase. The shipping price will automatically show up once you select your destination and you can then decide to carry on with the order or abandon the order. Shipping prices are given based on a weight and volumetric system. Some items on our website have free shipping and will have no shipping cost when you add it to the cart.
In regard to shipping due to the nature of the goods( all being hand crafted ) the time taken to deliver items to your address can take up to 3 weeks but in most cases goods will be received within 14 days. It all depends on the product purchased. We aim to have items packed and send out within 1-3 days of an order being placed and then the delivery guys time will depend on location but in most cases the above shipping times will apply.
Most of the goods are air freighted across but in some cases ,due to the size and the weight of larger products the price to air freight the item across does not warrant the expense and in that case it is then shipped over to you surface mail , which then takes 8 -12 weeks.
We found the best way to ship the items with a quicker time zone, was to air freighted them through FedEx Express Courier International. Should you require a different delivery method or want to go for the surface mail option and don't mind waiting a longer period we can reduce the price of delivery by sending the item surface mail. This however can take up to 3 month to ship the item over to you. please E-mail us if you require this method or any other.
Skins and horns / animal products
Some items such as skins, horns and skulls require permits from KZN Wildlife who we are registered with, these permits do take up to 2 weeks to obtain before we can send. We do push to try and get them quicker and this may happen but like to let our client know that the times above are the average item frame to obtain the permits.
Zulu shields and Weapons
Our first option is to send with FedEx and will send with them whenever we can however they do no allow certain items to be sent with them such as spears as they deem that to be a weapon and prohibited on their flights. Items such as that will be sent by post.
Please note that our post office is not the fastest option and can take 4-6 weeks to arrive.
Aramex couriers will allow us to send with them Zulu shields and spears however they are more expensive than FedEx or the post office so you will need to contact us for a shipping cost should you want this faster delivery option
Each country has its own duties, Tax and VAT charges when importing into their country and the amount that is duty fee various from country to country. This fee will be calculated by customs and then that charge will be payable by the importer (the person buying off our website) before the items are released. In most cases for items on our website the import duties will fall under the allowed threshold so will not incur any extra costs, however we do advise client to check out the costing with your local customs should you be buying items of a high value.
As import duties vary from country to country we do not add that to the product cost and is an additional cost that the customer needs to take into consideration when importing goods into their country
However we will try and get the items into your country duty and VAT free whenever possible.